AI in the Workplace
Where AI is already earning its place in a small business, which tasks it still handles badly, and how owners are deciding what to hand over and what to keep.
6 articles
Before You Cut a Job for AI, Train the Person in It
Let me ask you the question I’ve been putting to owners all year. When AI takes over part of…
Sep 28, 2026
Your Team Is Already Using AI You Don't Know About
Ask yourself something before you read another word: do you know which AI tools your team used this…
Sep 15, 2026
Most Teams Use AI for One or Two Tasks and Stop There
Half of American workers now use artificial intelligence in their jobs, and most of them use it for…
Sep 3, 2026
The Customer Service Tasks AI Is Already Handling Well
The customer service tasks AI already handles well are more specific than the marketing around "AI…
Aug 12, 2026
The Tasks Small Business Owners Shouldn't Hand to AI Yet
The riskiest tasks to hand to AI right now aren't the obviously sensitive ones; they're the…
Aug 12, 2026
Where AI Actually Saves Owners Time Right Now
Most of what gets marketed as AI transformation for small businesses is noise dressed up as…
Jul 20, 2026