Universe Build™: Gary Henson Group
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Custom Corporate University

Universe Build

Universe Build is a custom internal university built around your company's own roles, products, and blind spots, not generic training. Best for owners who want a leadership pipeline and institutional knowledge that outlasts any single hire.

Training Built Around How Your Company Actually Works.

Most internal training fails because it treats learning as a once-a-year event, generic enough that a senior manager and a brand-new hire get the same module. Only 12% of employees actually apply what they learn in programs built that way. Universe Build starts differently: a structured discovery process built around your company's own products, roles, and blind spots.

Universe Build is built for you if:
Every hire feels like a gut call, with no repeatable process behind it.
There's no bench if a key manager leaves.
What worked when the company was smaller keeps breaking as it grows.
You want to build something that outlasts any single hire, including your own eventual exit.
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The Strategic Case for Universe Build

01

Built Around Your Company, Not a Generic Module

A structured discovery process covering your specific products, services, roles, and where new hires actually struggle.

02

A Real Leadership Pipeline

Role-specific training tracks and a leadership pipeline, not one-off onboarding.

03

Doesn't Depend on Gary Forever

A train-the-trainer plan so the university runs on your own people long-term.

What We'll Deliver

Our work together unfolds across three phases, typically six months to two years depending on company size.

01

Discovery

Structured discovery covering your company's specific products, services, and roles.

Department turnover and ramp-up time review
Informal/tribal knowledge audit
Interviews with your best performers on where new hires struggle
02

University Blueprint

The discovery findings become a structured build plan.

Role-specific training tracks
Leadership pipeline plan
Train-the-trainer plan
03

Ongoing Partnership

Gary stays personally involved throughout, not a one-time build-and-leave.

Continued involvement through rollout
Periodic review and adjustment of the university

Universe Build at a Glance

Key Challenges
Every hire is a gut call with no repeatable process
No bench if a key manager leaves
Training that's generic and doesn't stick past onboarding
Ideal Clients
Owners who want something that outlasts any single hire, including their own exit
Companies with high turnover or long ramp-up time in key roles
Leadership willing to participate in discovery interviews
Timeframe
6 months to 2 years, depending on company size
Investment
Consulting fees, dependent on company size and the length of the build-and-partnership period.

What Changes When This Works

01Stop Losing Institutional Knowledge When Someone Leaves
02Make Hiring and Promotion Decisions Less of a Gut Call
03Build a Leadership Pipeline You Don't Have to Import
04Create Training That Actually Gets Applied, Not Just Attended

Ready to Build Your Own University?

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