Universe Build™
Universe Build™ is a custom internal university built around your company's own roles, products, and blind spots, not generic training. Best for owners who want a leadership pipeline and institutional knowledge that outlasts any single hire.
Training Built Around How Your Company Actually Works.
Most internal training fails because it treats learning as a once-a-year event, generic enough that a senior manager and a brand-new hire get the same module. Only 12% of employees actually apply what they learn in programs built that way. Universe Build™ starts differently: a structured discovery process built around your company's own products, roles, and blind spots.
The Strategic Case for Universe Build™
Built Around Your Company, Not a Generic Module
A structured discovery process covering your specific products, services, roles, and where new hires actually struggle.
A Real Leadership Pipeline
Role-specific training tracks and a leadership pipeline, not one-off onboarding.
Doesn't Depend on Gary Forever
A train-the-trainer plan so the university runs on your own people long-term.
What We'll Deliver
Our work together unfolds across three phases, typically six months to two years depending on company size.
Discovery
Structured discovery covering your company's specific products, services, and roles.
University Blueprint
The discovery findings become a structured build plan.
Ongoing Partnership
Gary stays personally involved throughout, not a one-time build-and-leave.